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In my time at Crouse the staff became my family. Everyone from the doctors, nurses, social worker, nutritionist, food service, housekeeping, to the people taking my blood were all phenomenal. In the most difficult time of my life, the staff there carried me through. I was more than just a patient, they treated me like a person.
— Lindsey L.
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From our entry in the emergency room through discharge, we were treated with such kindness and respect. In the realm of unpleasant experiences, this was a 'pleasant' unpleasant experience.
— Lisa B.