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Stories of Carepassion

Crouse Patient Mike O’Bryan Talks About His Stay at Crouse

The medical care was exceptional. Yet what impressed Mike O’Bryan the most about his trip to the Crouse ER and subsequent hospitalization was that all providers and staff members made a point to introduce themselves by name.

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“

From our entry in the emergency room through discharge, we were treated with such kindness and respect. In the realm of unpleasant experiences, this was a 'pleasant' unpleasant experience.

— Lisa B.

“

Our daughter stayed in the Crouse NICU for about three months. It was there that we experienced first-hand the Carepassion of the professional, passionate and caring NICU staff. No words can express our gratitude to the NICU staff that helped us through that difficult time.

— Jim C.